Written by Johanne Deschamps. I got my first real job at the age of fourteen, working in a family run bakery/coffee shop. The bakery was new to the area and I was trained by the matriarch of the family in the appropriate way to serve customers. “Always greet the customer with a smile.” Sarah told me. Always ask how you may help the customer, fill their order cheerfully, never forget please and thank you and finally bid them a good day. Read more